FOR PURCHASED PRODUCTS
1. For products priced lesser than Rs.10,000 – An order cancellation charge or Rs.2500 is applicable
2. For products priced upwards of Rs.10, 000 – An order cancellation charge of Rs.5000 is applicable.
3. For customized products – 25% of the product price as agreed. The balance from the advance given will be refunded.
Payment of Cancellation Charges
1. Online Payment orders – In case you have made an advance online payment, the cancellation charges will be deducted and the balance payment will be refunded to your account.
2. Cash on Delivery orders – In case you have placed a COD order, we will send our account details to you upon receiving you cancellation request. The cancellation charges will need to be deposited in the account.
FOR RENTED PRODUCTS
1. For products priced lesser than Rs.10,000 – An order cancellation charge equivalent to a 2 month rental period is applicable.
2. For products priced upwards of Rs.10, 000 – An order cancellation charge equivalent to 3 months rental is applicable.